Meet Our Team

Our team

We are Pet Transportation experts

Our fabulous team has been carefully selected to ensure that you and your pet encounter the highest level of care at every stage of your experience with Pet Express. With many long serving and knowledgeable team members, we are the pet travel experts who love what we do!

Caring for your pets is our job.

Do a job you love and you will never work a day in your life! That’s how we feel at Pet Express. Pet cuddles and happy family reunions are what motivates our amazing team of pet lovers.

Thomas Duff

Exco Founder

Janice Porter

General secretary

Martha Bradley

Coordinator

Vet check by our vet Department

How Pet Service Works

How Do I Transport My Pet To Another Country?

When transporting your pet to another country, it is important to plan ahead. It is recommended to start making inquiries about the travel arrangements several months before the intended travel date, as different destinations may have different preparation and booking notice times. To ensure a smooth and stress-free travel experience for your pet, it is advisable to work with our experienced consultants who will guide you through the process and provide you with all the necessary information and requirements for your pet's destination country. Our consultants will also help you to schedule the necessary preparation and check that all of the required paperwork is in order. It is important to follow their instructions and guidance diligently to ensure that your pet's travels are as safe and comfortable as possible.

How Far In Advance Should I Book Transport For My Pet?

Depending on the country's requirements we would require 1-3 months’ notice in most cases. The notice time for booking pet transport can vary depending on the requirements of the country you're travelling to. Some countries will need longer preparation. If you're unsure, you can reach out to our experienced consultants who can provide you with the specific booking notice time you need to give in order to ensure a smooth and stress-free travel experience for your pet.

How Do I Book Transport For My Pet Internationally?

To arrange for the international transportation of your pet, you can start first by getting a quote from our team either through our website or by requesting a call to discuss your needs and questions. Once you are happy with the quote, you can use the booking form link to complete the booking process. After we receive your booking, one of our dedicated consultants will be in touch with you.

Learn more from our FAQ

ike most parents, pet owners may be understandably anxious about transporting and being separated from their pet – especially if they have never managed it before. Pet Express trained and experienced Pet for pet  Specialists are happy to answer your questions, address any concerns, and work with you to design and implement a customized pet transport solution that will be safe and comfortable for your pet, and practical for your family during your relocation.

Our airport-to-airport service is the most basic service that we provide, where our team will arrange your pet’s transport from one airport to another. This service doesn’t include pick up and delivery. Therefore, it’s a great budget option if you are able to send your pet off at the airport and pick them up at the destination.

Major airports servicing domestic flights require pets to be at the airport 90 – 120 minutes before departure. Dogtainers travel consultants will confirm with each booking the time you are required to be at the airport as well as address to ensure your pet is presented within the requirements of the airline they are travelling on. Should your pet be travelling internationally your professional sales consultant will advise all details in regards to your pets’ movements prior to departure.

Preferably not. Pets that are under sedation can become dehydrated, disorientated and have travel sickness. It also makes it more difficult to assess a pet’s health on arrival. For dogs and cats that are particularly anxious, Dogtainers can recommend other ways to ensure that your pet is as relaxed as possible prior to travel. For example, you may purchase an Adaptil Collar for Dogs, or add a deluxe vet bedding for your pet’s domestic trip.

Pets travel in a compartment which is usually at the rear of the plane. Pets travel in a temperature controlled environment that is set to approximately 18 degrees by the captain of the flight. The compartment is pressurized in the same way the passenger cabin is and is dimly lit. With the gentle hum of the aircraft, pets often spend the time dozing before reaching their destination.

We deliver exceptional results

Doorstep Delivery

Delivery of your  pet at Your doorstep is a decision taken when shipping your pet by the shipper  .

Delivery at your Nearest Airport

Delivery of your  pet at the Nearest local Airport to your location is a decided when   shipping your pet by the shipper  .

Are you looking for professional Pet shipping agency for your Pet ?

Get Free Appointment
Please enable JavaScript in your browser to complete this form.

Or call us today (123) 4567 890

 

 

PASSIONATE ABOUT PETS

About Our Company

Pets-Express USA is a family run pet shipping business, owned by a couple of animal lovers. In fact, every person on our team is a pet parent and animal lover.

Our mission is to offer first class pet transportation for an affordable price. We will ship your pet from door to door, coast to coast, with your pet’s health, safety, and sanity being our top priority. You will find that our rates are some of the most competitive in the industry, and we do this while maintaining great custom reviews.

Our PE USA  team is also committed to helping our US military members relocate their pets. With the discount that we offer, we are able to ship hundreds of US fur babies annually!

 
Lindsey and Marck from FFe
 

Committed to outstanding customer service

PE USA is committed to providing outstanding customer service on every pet transport job we take. Our goal has always been to provide trustworthy pet transportation solutions to pet owners. We know you have high expectations for your pet to travel safely and arrive without issues, and so do we. That is what drives us to always go the extra mile when arranging pet moves. We offer one of the best pet transportation services in the United States.  We are 100% committed to safety and customer satisfaction for all transported pets.

We do our absolute best to keep the cost and headache of moving your pet to an absolute minimum!

 

 

 
 

Reliable

USDA registered class H Intermediate Handlers and IPATA members

 

Safe

We are fully licensed and insured, as are all of our drivers. We meet or exceed all local, USDA, and IATA safety regulations. We only ship pets using airlines with exceptional pet safety records.or exceed all local and international safety certifications.

 

Modern

We handle all communications and documents through our secure client portal so that you have daily direct communication with your assigned pet travel agent.

 

Affordable

We are one of the most affordable pet shipping companies in the industry. We also offer a variety of discounts for military members moving their pets.

pexels daria shevtsova 1390075@2x on About Us - International Pet Shipping from Feathers & Fur Express
 

Our friendly team is here to help you with all your questions and support.

Whether you are shopping around, gathering general information, or one of our committed clients, we are readily available via phone or email to answer your questions.

Once we are hired, you will have full access to our client portal so that you have daily direct communication with your assigned pet travel agent. All of your files, communication, and pet data can be easily accessed by you or any of our team members so that there is always someone there to help.

 

SHARING OUR PASSION

In the media

Our Founder, Lindsey, was recently featured on VoyageATL, she shared her story and how Feathers & Fur Express came to be.

 

 
c LindseyMaroun IMG4222 1640789701570 e1643688832796 on About Us - International Pet Shipping from Feathers & Fur Express
Dominique Wakefield, Pet Owner in Holland

“Coco made it to Holland. Everything that could go wrong did go wrong but none of it the fault of Feathers and Fur. They were wonderful helping to fix the issues with my vet, FedEx and the USDA while time was ticking. Great communication in a very stressful time. Coco is settled in and happy.”

Dominique Wakefield, Pet Owner

Emilie Dejardin - Pet Owner

“Marck was really awesome. He took care care of all the paperwork and kept us updated. Great communication, great service! Our rabbit made it back home safely. Thank you!”

Emilie Dejardin, Pet Owner

Mark Romanchock, pet owner in Paris

“Despite trying to move our Labrador from Houston during a pandemic and then a historic power failure on Houston, FFE came through for us. The team kept us in constant contact and went out of their way to help our veterinarian get set up with the USDA portal. Would highly recommend them for anyone moving pets internationally”

Mark Romanchock, Pet Owner

Dominique Wakefield, Pet Owner in Holland

“Coco made it to Holland. Everything that could go wrong did go wrong but none of it the fault of Feathers and Fur. They were wonderful helping to fix the issues with my vet, FedEx and the USDA while time was ticking. Great communication in a very stressful time. Coco is settled in and happy.”

Dominique Wakefield, Pet Owner

Emilie Dejardin - Pet Owner

“Marck was really awesome. He took care care of all the paperwork and kept us updated. Great communication, great service! Our rabbit made it back home safely. Thank you!”

Emilie Dejardin, Pet Owner

 
 
 

cat on About Us - International Pet Shipping from Feathers & Fur Express

 

We’ll treat your pets as our own

Every team member at PE USA is also a pet parent, so we know just how important your fur baby is to you. We only use the best airlines and facilities to ensure your pet is receiving the best care possible.

If you require more information, please contact us